What is a free team, and what can I do with this feature?

Free teams are a new feature built for Basic and Pro users who work together at the same company or on the same projects. When you create or join a free team, you get access to:

The team folder

The team folder is a company- or organization-wide folder that’s automatically shared with all members of a free team. Changes to a file in the team folder will reflect in the work Dropbox of each team member.

All sub-folders in the team folder are automatically shared with your entire free team; however, if you’re working on a project with external collaborators, you can choose to share certain sub-folders with those contributors as well. If you're the owner of a shared folder, you can easily keep company information in one place by dragging existing shared folders into the team folder from your desktop or move them at dropbox.com.

A separate work and personal Dropbox

Team members can connect both a work and personal Dropbox, and easily toggle between the two. Both accounts are accessible on www.dropbox.com, and on any connected computer or mobile device.

Groups

A group is a preset list of members. By creating a group you can share files or folders with everyone in that list with a single click, rather than adding colleagues one-by-one.

Sharing controls

Team members can limit access to shared folders and links to team members only.

Sections in this article:

• How do I create a free team?
• How do I add members to a free team?
• How do I remove free team members?
• How do I change a free team name?
• How do I join a free team that someone else created?
• How do I leave a free team?
• How do I change the email address between my work and personal account?
• What happens if a member of a free team goes over their individual storage quota?
• I left a free team and now don't have access to a shared folder—what happened?
• Can I earn bonus space for referrals sent from my free team?
• What’s the difference between a free team and Dropbox Business?
• How do I upgrade my free team to Dropbox Business?
• My cancelled Dropbox Business subscription became a free team—why, and what does this mean?
• What happens if I upgrade my free team to a Dropbox Business free trial and then decide to cancel that trial?

How do I create a free team?

If you are using a Dropbox account with a personal email address:

1. Sign in to www.dropbox.com.
2. Click the Team tab from the left sidebar.
3. You will be prompted to enter a work email address, if you have one.
4. If you don't have a work email address—in other words, you're using yourpersonal email address for work—click create a team now.
5. Enter your company or organization name.
6. Invite members to join your team.
7. Click Create team.

If you created your Dropbox account using a business or work email address:

1. Sign in to www.dropbox.com.
2. Click the Team tab from the left sidebar.
3. Click Create free team.
4. Enter your company or organization name.
5. Invite members to join your team.
6. Click Create team.

How do I add members to a team?

1. Sign in to www.dropbox.com.
2. Click the Team tab from the left sidebar.
3. Select the Members tab.
4. Click Invite members.
5. Enter the email addresses of the colleagues you’d like to have join your team, and click Invite to team.

How do I remove free team members?

Only the admin of a team can remove team members (the admin is the person who created the team). If you are the admin of a team and would like to remove members:

1. Sign in to www.dropbox.com.
2. Click the Team tab from the left sidebar.
3. Click the “X” beside the name of the team member you’d like to remove.

How do I change a free team name?

1. Sign in to www.dropbox.com.
2. Click the Team tab from the left sidebar.
3. Click Change name beside the team name at the top of the page.

How do I join a free team that someone else created?

You can search for a team, and join if one exists, using the domain name of the email address associated with your Dropbox account. This may be a Dropbox Business team or a free team. To join a team if one exists on your domain:

1. Sign in to www.dropbox.com and click the team tab on the left sidebar.
2. Click Join team.

How do I leave a free team?

When you leave a team you lose access to the team folder and any groups you were a part of. Your work files are also moved to your personal Dropbox. If you would like to leave a team:

1. Sign in to www.dropbox.com.
2. Click Team in the left sidebar.
3. Click the "Leave team" button at the top of the page.

How do I change the email address between my work and personal account?

1. First, sign in to www.dropbox.com and change the email linked to your personal account from Email A to the placeholder Email C.
2. Click on your name in the top right corner of the page, click Settings, and then click the Account tab.
3. Change your work email address from Email B to Email A, again by clicking Settings and then the Account tab.
4. Once these changes have been made, you can change your personal email address from Email C to Email B by following the instructions in step one above.

What happens if a member of a free team goes over their individual storage quota?

When a member of a team goes over their individual storage quota, shared folders or files stop syncing for that team member only. No files are deleted, and syncing will resume when the team member is under quota again. A single team member going over quota does not affect any other members of a team.

Learn more about what to do if you go over your storage quota.

I left a free team and now don't have access to a shared folder—what happened?

When you leave a team you lose access to the company team folder. To regain access to the contents of this folder, you can rejoin that team.

If the folder you’ve lost access to is not a team folder, then that folder likely had sharing permissions that limited access. By leaving the team, you also lost access to this shared folder. To regain access you can either rejoin the team, or ask the shared folder owner to update the folder permissions to allow non-team collaborators.

Can I earn bonus space for referrals sent from my free team?

You cannot receive referral bonuses on your work team account. If you would like to apply this bonus to your personal account, contact Dropbox support.

What’s the difference between a free team and Dropbox Business?

A team is a good place to start organizing company files and collaborating on projects with colleagues. As your team grows, so will the number of files, folders, and shared items. It is likely that at least one member of the team will encounter storage limitations.

With Dropbox Business your team gets as much space as it needs, so projects always move forward.

Dropbox Business has other tools that keep your data safe and secure, too—a suite of admin features that give you visibility into account and member activity, and control over sharing. And with Dropbox Business your company owns the data in work accounts, so company files always stay in the right hands.

How do I upgrade my free team to Dropbox Business?

Any team member can upgrade a team to Dropbox Business. If you would like to upgrade your team to Dropbox Business:

1. Sign in to www.dropbox.com.
2. Click Upgrade to Dropbox Business at the top of the page.
3. Click Purchase or click Start a free trial.

• Note: The team member that purchases Dropbox Business becomes the initial team admin of the new Dropbox Business account.

What happens if I upgrade my free team to a Dropbox Business trial and then decide to cancel that trial?

Canceling a Dropbox Business subscription removes your access to as much space as you need, advanced administrative functions, and other features exclusive to Dropbox Business. However, your content and team structure remain, and your groups, team folder, and sharing relationships will be maintained.